Genesis Casino
One of the best new names in the game, Genesis Casino is definitely a casino worth your attention. Now, don’t immediately conclude that it’s a perfect place for UK players. They do have their flaws, but it’s an ambitious project that’s executed relatively well.
The first thing that stood out to us was the theme, but that’s just the tip of the iceberg when it comes to Genesis Casino. While the UI is designed to attract you, the game roster is the reason for which you’ll create an account and claim a bonus.
To help you get started, we created a comprehensive Genesis Casino review. From company details and licensing to bonuses and the best games, you’ll find everything you need. Just sit back and soak it all in.
Company Background
Genesis Casino is owned and operated by Genesis Global Limited, a Maltese company founded in 2014. Unlike most operators, who start with no more than three sites, Genesis wasted no time and immediately launched several sites, followed by new ones every few months.
Most of their brands are pretty good, such as Kassu, Casino Gods, Casoola, Casino Lab, and others. All these sites share a similar approach to UI design, highlighted by a great feel for what the modern player actually wants. There’s nothing to complain about, and Genesis Casino is no exception. We would recommend this site to beginners, given how easy it is to navigate.
How did Genesis Global Ltd. achieve this? Well, it’s most likely due to an insistence on relying on real-time analytics. Everything from their game offer, to bonuses and design changes, is data-driven. Obviously, this works, given the fact that all GG brands are immensely popular.
Have you wondered about the legality of Genesis Casino? Well, you needn’t worry. Genesis Global Ltd. holds licenses from the Malta Gaming Authority (MGA), the UK Gambling Commission (UKGC), and the Swedish Spelinspektionen (SI). In most cases, we would have been happy to see just one of these licenses.
With approval in three countries with strict regulations, Genesis is definitely a casino you can trust. However, it’s worth mentioning that they had a small mishap in 2020, when the UKGC temporarily suspended the operator’s license. This wasn’t due to fraud or anything of the sort, but due to a mistake during regular compliance procedures. After a three-month-long investigation, everything was back to normal. Does this mean you can’t trust Genesis Casino? Not at all. The UKGC is notoriously strict, so if they say it’s okay, you’re good to go.
- Established: 2018
- Owned by: Genesis Global Limited
- Licenses: UK, Malta, Sweden
- Languages: English, Finnish, Swedish, Norwegian, German
Bonuses & Promotions
In terms of the best casino bonuses for UK players, Genesis Casino definitely has a few contenders for this list. The first, and most important one, is the generous welcome bonus. By depositing at least £10, you get a 100% match on the amount you added to your account, up to £300. Also, you get awarded 300 free spins for the Starburst slot, with 30 being given to you each day for 10 days. You choose your offer at the Deposit section, once you’ve picked your payment method.
There are also other deals, such as the 10% cashback program for live casino players. Every Tuesday, you get 10% of your total losses back, up to a nice £200. It’s a promotion perfect for high rollers. Even if you don’t like to bet large amounts, it’s still useful to get a few pounds back once a week.
You can also pick up a weekly bonus, 100% match bonus for the live casino section, or spin Pragmatic slots for a chance to get a slice of the £62,000 weekly cash pool. Monday bonuses, weekend bonuses, welcome bundles – Genesis Casino has it all. Along with reasonable wagering requirements on every promotion, you get one of the most generous UK casinos.
- Notable offers: £1,000 Welcome Bonus + 300 Free Spins, 10% Live Casino Cashback, 100% up to £100 Live Casino Bonus, Weekly Bonus Mission, Lightspeed Monday
- Bonus wagering: 40x
- Loyalty program: VIP program
Software & Games
Genesis Casino strikes a nice balance, offering the best providers along with more niche ones. With their attention to detail, the company managed to assemble a formidable arsenal of casino games. Mega Fortune, Mega Moolah, and Divine Fortune are just the tip of the iceberg.
Perhaps the crown jewel of their entire collection is the Jackpots section, containing more than 50 games where you can break the bank and rob the casino blind. Of course, we also can’t help but mention the level of effort Genesis Casino invests into new games.
There is a good selection of table games as well. Multiple suppliers join forces to make this an excellent collection of titles. Every game is equally represented, so you can try out whatever you like. Demo versions are also available, along with specific content targeted at beginners. Guides, tutorials, you name it! Good job, Genesis.
Legacy of Dead, Starburst, and Riches of Midgard were our favorite slots, but the entire collection is really impressive. Everything is neatly categorized, so there’s no need to worry about scrolling endlessly to find a specific game.
- Software providers: Red Tiger, Microgaming, Push Gaming, Big Time Gaming, NetEnt, Play’n GO, NYX, Quickspin, iSoftBet, Yggdrasil, Oryx Gaming, Skywind, Relax Gaming
- Number of games: 1,300+
- Categories: New Games, Popular Games, Video Slots, Table Games, Jackpots, Roulette, Must Fall Jackpots, Other Games, Scratch Cards, Online Slots
- Free play: Yes
- Game RTP’s: No
Live Dealer
There’s nothing unusual to see here, as Genesis Casino made the wise decision to get the full Evolution Gaming package. So, if you know what Evo is capable of, you’ll get at least 10 tables for each of the most popular games, along with a few game shows included.
It’s interesting to see Ezugi included, too. They’re an excellent choice, as their games can be a nice alternative if you want a change of scenery. With a simple UI and charming dealers, they form a nice duo with the legendary works of Evo.
The limits aren’t that great though, as tables don’t go over £2,500. This is a bit contradictory, especially when you consider how the cashback promotion. If they only moved the bar up to £5,000, it would’ve been perfect. Still, you have a great game roster at your disposal.
- Software providers: Evolution, Ezugi
- Number of games: 80+
- Limits: £0.10-£2,500
Banking
Yet another section where Genesis Casino excels. They’ve managed to assemble a list of the best banking methods in the UK, allowing them to make deposits and withdrawals easy for everyone. From eWallets, such as PayPal, Neteller, and Skrill, to some localized options, you can add money to your account in a variety of ways.
The only downside is that there are no instant transfers. Due to Genesis’ processing protocols, you have to wait 1-3 days before you get your winnings. On the other hand, the withdrawal limits are amazing, with £22,000/week being a great reason for high rollers to play at this site. Despite the low live casino table limits, Genesis is a good choice.
- Deposit options: Visa, MasterCard, Maestro, PaysafeCard, Skrill, Neteller, ecoPayz, Trustly, Sofort, Boku, Euteller, MuchBetter, Interac, Instadebit, Easy EFT, Jeton, EcoBanq, Bank Transfer, PayPal
- Withdrawal options: Visa, MasterCard, Maestro, Skrill, Neteller, ecoPayz, Trustly, Sofort, Boku, Euteller, MuchBetter, Interac, Instadebit, Easy EFT, Jeton, EcoBanq, PayPal, Bank Transfer
- Instant withdrawal: Skrill, Neteller, MuchBetter, PayPal
- Cashout times: 1-3 days
- Deposit limits: £10-£5,000
- Withdrawal limits: £10-£22,000 (per week)
- Currency: USD, EUR, NOK, SEK, GBP, CHF, CAD, AUD, ZAR, CZK, PLN, RUB, DKK, RON, GEL, TRY, CNY, NYZ, MXN, NGN, BGN, HRK, HUF, PEN, KRW, UAH, INR
Customer Support
On paper, Genesis’ customer support seems great. Around the clock service, two emails, live chat – the full package. While all this is great, and always desired in casinos, the actual agents leave a lot to be desired. At times, we received copy-pasted answers, without too much relation to what we were asking for.
Now, we don’t want to bash the staff too hard, but it seems like they receive instructions to act in a certain way. Nevertheless, they get the job done in the end, which is the most important thing. If something goes wrong at Genesis Casino, you know whom to call.
- Business hours: 24/7
- Live chat: Yes
- Email: complaints@genesiscasino.com/support@genesiscasino.com
- Phone: 00356 27780065
